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• ★ ☆ ☆ ☆ ☆

  There were a few minor slip-ups; I don’t want to nitpick over small things that could go wrong in any funeral. However I am appalled that the elderly mother of the deceased was asked to pay the funeral bill during the funeral, in the church. This action was disrespectful of the deceased, the mother, and the church while at the same time illustrating a deep lack of empathy. Certainly bills must be paid but this should have been dealt with at a less emotional moment. I do not recommend their service.

  Added July 09, 2017 by Michael Hunter
• ★ ★ ★ ★ ★

  This is the most affordable funeral home service in Cincinnati, OH. Amazing care and service, I highly recommend their funeral and cremation services. No complaints here, best decision you'll make.

  Added March 30, 2017 by Aaron Boggs
• ★ ★ ★ ★ ★

  How do you take care of your loved one's passing with the best quality and dignity at a price that is affordable? The answer is Hay Funeral Home and Cremation Center. A beautiful Funeral Home and the staff is so professional.

  Added October 08, 2016 by Tracy Wills
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  Would not use Hay Funeral Home services ever again. They advertise that $1000. is too much for a basic cremation, however by the time they are done, they are as close as you can get. I called in advance of my mother-in-law passing to get the total and final cost. Jeff Hay assured me it would be $895. When the time came, Karen Eckerle and a young man named Jordan showed up. As soon as they entered our home, K Eckerle was rude and unpleasant. I was just about to ask them to leave when Jordan spoke up. He was polite and very professional. So, I let them continue. A few days later, we got a call from K Eckerle informing us that the total is now $945. I then talked to Jeff Hay and questioned the extra money. He said it was for the urn from the crematory. This isn’t my first cremation. I happened to know that the crematory supplies a plastic box “urn” with each service. Jeff Hay got very rude and obnoxious. We were supposed to pick up the ashes the next day, but now they delayed us another 3 days because he got angry. I would suggest another service.

  Added September 10, 2016 by rex dixon
• ★ ★ ★ ★ ★

  I wanted to say "Thanks" to Janson, Karen and Mack Hay for the service of my grandmother. Our experience was made easy and with care that was felt from the time we arrived and until we left the cemetery. Upon arriving for the funeral, Mack had us a place reserved to park making it easy for my mother to get in and out and that meant so much to us. This was our first time using Hay Funeral Home but not our first death and I have recomended many others about the fine people and affordable pricing, Thanks again!
  Miller Family.

  Added August 07, 2016 by Paul Cline